Privacy Policy

Last Updated: March 12, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our services. It also explains your privacy rights and how the law protects you.

By using our website and services, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

1. Interpretation and Definitions

Interpretation

  • Words with capitalized letters have defined meanings. These definitions apply whether they appear in singular or plural form.

Definitions

  • Company refers to Creations Du Soleil, LLC.

  • Personal Data refers to any information that relates to an identified or identifiable individual.

  • Service refers to the website and any services provided by Creations Du Soleil, LLC.

  • Service Provider refers to third-party companies or individuals employed to assist with services such as payment processing, email marketing, or analytics.

  • Usage Data refers to data collected automatically, such as IP addresses, browser types, device identifiers, and interaction logs.

  • Cookies are small files stored on your device that track usage information and preferences.

2. Types of Data Collected

Personal Data

We may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address (for purchases)

  • Payment details (processed securely by third-party payment processors)

  • IP address and device information

Usage Data

Usage data may include:

  • Browser type and version

  • Pages visited and time spent

Clickstream data

  • Cookies and Tracking Technologies

We use cookies and tracking technologies to improve our services. You can adjust cookie preferences via your browser settings.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our services.

  • To manage your account and user experience.

  • To process payments and fulfill orders.

  • To send important service updates and marketing materials (with consent).

  • To comply with legal and regulatory obligations.

  • To improve security and detect fraudulent activities.

4. Data Retention Policy

We retain personal data for:

  • Customer Accounts – As long as you maintain an active account.

  • Transaction Data – Retained for 7 years for tax and compliance purposes.

  • Marketing Data – Until you withdraw consent.

  • Analytics Data – Retained for 2 years.

  • After retention periods expire, data is securely deleted or anonymized.

5. Sharing of Your Personal Information

We may share personal information in the following circumstances:

  • With Service Providers – To assist with website analytics, email marketing, and payments.

  • For Business Transfers – In cases of mergers or acquisitions.

  • For Legal Compliance – If required by law, court order, or government request.

  • With Your Consent – When you opt in to data-sharing activities.

  • We do not sell personal data.

6. Your Rights Under U.S. Privacy Laws (CCPA & FIPA Compliance)

Under CCPA (California Residents)

California residents have the right to:

  • Know what personal data we collect and share.

  • Delete personal data upon request.

  • Opt-Out of data sales (We do not sell data).

  • Non-Discrimination for exercising rights.

  • Under Florida Information Protection Act (FIPA)

  • We are required to implement security measures to protect personal data.

  • If a data breach occurs, we will notify affected Florida residents within 30 days, as required by law.

  • To exercise these rights, contact us at creationsdusoleilusa@gmail.com.

7. Opting Out of Marketing Communications

  • You may opt out of marketing emails by clicking the “unsubscribe” link or contacting us.

8. Security of Your Personal Data

  • We implement industry-standard security measures to protect personal data. However, no method of transmission over the Internet is 100% secure.

9. Children's Privacy (COPPA Compliance)

  • Our services are not intended for children under 13. If you are a parent and believe your child has provided us with personal data, contact us for removal.

10. Third-Party Links

  • Our website may contain links to third-party sites. We are not responsible for their privacy practices.

11. Changes to This Privacy Policy

  • We may update this policy periodically. Any changes will be notified via email and updated on this page with a new “Last Updated” date.

12. Contact Us

For questions or concerns regarding this Privacy Policy, contact us at:

  • Email: creationsdusoleilusa@gmail.com

  • Website: creationsdusoleil.com

Thank you for trusting Creations Du Soleil with your personal information. We are committed to protecting your privacy.